What website maintenance covers
We start from the audience and track every lead when we build a site. After launch we keep the same habit: we look at your site, say what it needs, and bill the month that happened.
Audit first, then a plan that fits. A person reviews your site before we suggest anything, and the plan we name is the one that suits that site.
We keep the technical stack of your site current: the CMS core (the engine behind your pages), plugins, themes and the server. Security updates go in as soon as they are released, so known holes that already have a fix don't stay open on your site.
Hosting and backups are included in the USD 20 a month. Backups are kept for 14 days, and if something breaks the site can go back to its state before the failure.
In a month with edits we change what is on your pages: text, images, contact details and the buttons that lead to your enquiry form. Bug fixes and broken links are handled as incidents in the same month, at the price from USD 190.
Both prices are on this page. The month with edits includes up to 5 hours of edits.
An urgent fault gets a response within 12 hours (in practice, faster), and edits are done within 2 working days.